SortMyCash is a trading name of Fair Legal Ltd registered in England and Wales (Company No. 07123495). Registered Office: 33 Bransdale Drive, Wigan, WN4 8WA. Head Office: 55 Stirrups Farm Road, Lowton, WA3 2SX.

As the controller of your personal data, SortMyCash comply with Data Protection laws in the United Kingdom and the EU General Data Protection Regulation (GDPR). This Privacy Policy details how SortMyCash processes your personal data.

Personal Information We Collect

Identity Data including forenames, last name, date of birth, post code and username or similar identifier

Contact Data including email address and telephone number

Technical Data including internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices used to access the SortMyCash website

Profile and Usage Data including purchases made by you, how you use our website, app, products or services, renewal dates, feedback, reviews, complaints and survey responses

Marketing and Communications Data including your preferences in receiving marketing from us and your communication preferences

Collecting Personal Information

Direct with the SortMyCash team in person, by post, phone (including voicemail), email or otherwise when processing Identity, Contact, Profile and Marketing categories of personal data.

Automated Technologies or Technical Interactions with our website, by using the web enquiry form, processing Identity, Contact, Technical and Marketing categories of personal data.

Why Do We Process Personal Information?

We will only collect and use your personal information (as described above) in accordance with data protection laws. Our grounds for processing your personal information are:

Performance of a contract – It is necessary for us to process your personal information to provide you with the services or products you sign up to.

Consent – We’ll only collect and process your personal information where necessary and if you’ve consented for us to do so, for example signing up to an account and agreeing to receive marketing emails from us. You can withdraw your consent at any time by emailing Data@SortMyCash.co.uk or write to us at SortMyCash, 55 Stirrups Farm Road, Lowton, WA3 2SX

Legitimate Interests – We may use and process some of your personal information to operate, improve and promote our services and our partner services. You have a right to object to our use of your personal information for these legitimate interests and can do so by emailing Data@SortMyCash.co.uk or write to us at SortMyCash, 55 Stirrups Farm Road, Lowton, WA3 2SX.

Sharing Your Information

For certain products and services supplied by our approved partners such as Mortgage Advice Bureau, GoCompare, Uswitch and other intermediaries, we will, upon your consent and knowledge share Identity, Contact and Profile Data with said approved partners in order that they can provide the product or service to you. These may go direct to the partner in the form of an email or API data transfer via our online contact forms. Our partners’ own privacy policies will apply as to how they use your personal information.

We may provide information about your site visit to our analytics and search engine providers to help us improve and optimise our services. Generally this data would not identify you.

We may disclose your information if required to do so by law or in response to a request from law enforcement or another regulatory authority. We may disclose your personal information to enforce our agreements with you or to protect the rights, property or safety of SortMyCash, its users or others.

We may provide your details to third parties whom we may choose to sell, transfer or merge parts or all of our business or assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business then the new owners may use your personal data in the same way as set out in this Privacy Policy.

Any company with whom we share your information is required to ensure appropriate security measures are in place and maintain the confidentiality of your personal data.

Change Permissions For Your Information

If you wish to change the way your data is handled or wish to opt out or unsubscribe to anything further, you may contact us on Data@SortMyCash.co.uk or write to us at SortMyCash, 55 Stirrups Farm Road, Lowton, WA3 2SX.

Your Information Rights

You have the right to:

Be informed about how we collect and use your information.

Request access to your personal information, which you can do by emailing us at Data@SortMyCash.co.uk or write to us at SortMyCash, 55 Stirrups Farm Road, Lowton, WA3 2SX.

Request correction of your personal information, which you can do by emailing us at Data@SortMyCash.co.uk or write to us at SortMyCash, 55 Stirrups Farm Road, Lowton, WA3 2SX.

Request deletion of your personal information, where there is no good reason for us to continue processing it, which you can do by emailing us at Data@SortMyCash.co.uk or write to us at SortMyCash, 55 Stirrups Farm Road, Lowton, WA3 2SX.

Object to our processing your personal information, which you can do by emailing us at Data@SortMyCash.co.uk or write to us at SortMyCash, 55 Stirrups Farm Road, Lowton, WA3 2SX.

Request to restrict our use of your personal information, which you can do by emailing us at Data@SortMyCash.co.uk or write to us at SortMyCash, 55 Stirrups Farm Road, Lowton, WA3 2SX.

Withdraw consent to use your personal information, which you can do by emailing us at Data@SortMyCash.co.uk or write to us at SortMyCash, 55 Stirrups Farm Road, Lowton, WA3 2SX.

Unsubscribe to marketing, which you can do by emailing us at Data@SortMyCash.co.uk or write to us at SortMyCash, 55 Stirrups Farm Road, Lowton, WA3 2SX.

Make a complaint about the way your information has been handled, which you can do by emailing us at Complaints@SortMyCash.co.uk or write to us at SortMyCash, 55 Stirrups Farm Road, Lowton, WA3 2SX.

Cookies

We use cookies, pixel tags, web beacons and tracking technology to help improve the functionality and performance of our site.

For full details please read our Cookies Policy.

Storage and Security of Information

SortMyCash consider the security of personal information as paramount and therefore we store and process your personal information in accordance with the high standards required under data protection laws and take additional measures to ensure that your personal information is protected from being lost, used or accessed in an unauthorised way.

How Long We Keep Your Personal Information

We may keep your personal information for up to seven years (accounting purposes) when you’ve applied for or purchased a product or service or up to six years following the last date in which you use our website. However, as routine we clean our data biannually (twice per year) to ensure that the personal information that we have is relevant and that we have a legitimate reason to keep it. If any personal information is deemed no longer relevant or that we do not have a legitimate reason to keep it this will be removed from our system without notice.

Contact Us

Should you wish to contact us regarding your privacy, you can do so by emailing us at Data@SortMyCash.co.uk or write to us at SortMyCash, 55 Stirrups Farm Road, Lowton, WA3 2SX.

Changes

This Privacy Policy applies from 21 April 2021. We may, from time to time, make changes to this Privacy Policy to reflect any changes to our privacy practices in accordance with changes to law, best practice or site improvement. We will confirm any changes by posting them to this Privacy Policy, if the changes are significant or we require your further consent we may choose to email you with the details to make you aware or request your permission to make these changes when required by law.

This Privacy Policy came into effect as of: 21 April 2021.