Who We Are
The purpose of SortMyCash is to try our utmost to help our users make the most of their money. We work with some of the biggest and most trusted brands in the country in an endeavour to provide you with a top quality service, with an aim to sort all your money matters in one place. We are working with a vision to grow from a one many Company to a multi-national household name brand.
What We Don’t Do
The information on our website shouldn’t be taken as any advice, representation or arrangement by SortMyCash. You are responsible for making any specific financial decisions about services or products. If we mention a partner on our site, it is usually as we have a financial relationship with them as described in our Financial Relationships page.
Whilst we do our very best to ensure that all of our partners have a very good reputation (they are handpicked by SortMyCash), we do not specifically investigate them on customer service or whether they may go out of business.
The level of impact that our products and services will have on each individual will vary based on your particular circumstances, so it is recommended that you should always carry out your own research into a product or service that you are intending to proceed with. You are solely responsible for your decisions and SortMyCash is not liable for anything that happens as a result of you relying on our website and information.
SortMyCash have a number of partners who provide services external from the SortMyCash website platform. In these circumstances, we will link to the external website for you to follow and submit your details to them direct. Our partners will know that you have reached their website via SortMyCash with the link address that we use or another form of pixel. Even though you are on an external, partner website, we are likely to have a financial relationship with them and will likely receive money if you purchase a product or service from them. We are not responsible for third party links to our site, but they should follow these terms and any relevant laws. They are not allowed to pretend to be us or suggest that they are endorsed by us unless we have a contractual relationship, which must be confirmed on their website.
SortMyCash Web Content
All of the content on our site is owned by SortMyCash or used with the permission of the people who own it and is protected by English and International copyright laws.
Our Financial Relationship page is set for openness to disclose our relationships with our partners. You can read this in full by clicking the Financial Relationship link.
We aim to provide a high standard of service to everyone. However, if anything ever does go wrong or you are unhappy with something we have caused, please don’t hesitate to contact us and we will do everything we possibly can to put things right. You can email us on Complaints@SortMyCash.co.uk or write to us at SortMyCash, 55 Stirrups Farm Road, Lowton, WA3 2SX.
If your complaint is about a service that you have received from one of our partners, please let us know so that we can follow this up for you, but also please ensure that you complain to our partner direct to ensure that their complaints team are on this immediately. With many of our partners you will also have the option to take your complaint to the Financial Ombudsman Service should you be dissatisfied with the outcome of the complaints procedure.
We will do everything we can to respond to your complaint within 24 hours and look to provide a full resolution within 7 working days.
These Terms and Conditions apply from 21 April 2021. We may, from time to time, make changes to these Terms and Conditions to reflect any changes to our practices in accordance with changes to law, best practice or site improvement. We will confirm any changes by posting them to this Terms and Conditions, if the changes are significant or we require your further consent we may choose to email you with the details to make you aware or request your permission to make these changes when required by law.
If you have any questions on any of these Terms and Conditions, please don’t hesitate to contact us on Data@SortMyCash.co.uk.